Privacy policy

**Privacy Policy**

Our website respects your privacy and strives to protect your personal data. This Privacy Policy explains how we collect and use your personal information (under certain conditions). It also details the procedures we follow to ensure your information’s privacy. Lastly, this policy outlines the choices available to you regarding the collection, use, and disclosure of your personal data. By visiting the website directly or through another site, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information related to you will be used according to the manner outlined in this Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data according to the law or use it for the purposes for which it was collected. You can browse the website without providing any personal information. Your identity remains anonymous during your visit to the site, and it is only revealed if you have a personal account on the site that you log into using a username and password.

**1. Data We Collect:**

We may need to collect your information if you want to place an order for a product on our site.

We collect, store, and process your data necessary to follow up on your purchase from our website, secure any potential claims that may arise later, and provide you with the services available to us. We may collect personal information, including but not limited to, your name, gender, date of birth, email address, postal address, delivery address (if different), phone number, payment details, and payment card details.

We use the information you provide to process your orders and provide you with the services and information offered on our website that you request. Additionally, we will use the information you provide to manage your account with us, verify financial transactions you conduct online, audit data downloading from the website, identify website visitors, and develop and/or customize the website’s pages and contents for users. We conduct several demographic-related research, and we send useful or requested information to the user, such as information about products and services, unless you object to being contacted about this. Communication occurs via email to provide you with details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please opt-out at any time.

We may give your name and address to a third party for delivering your order (e.g., the delivery agent or supplier).

We may store details related to your current order on our site, but we cannot retrieve them directly for security reasons. By logging into your account on the site, you can view the information and details of your purchases that you requested or are about to request. You can also manage your address details. You should also pledge to maintain complete confidentiality when accessing your personal data and not make it available to any unauthorized third party. We are not responsible for any misuse of passwords unless such misuse is due to our fault.

**Other Uses of Your Personal Information**

We may use your personal information in opinion surveys and marketing research, based on your desire, for statistical purposes with complete confidentiality, and you have the right to withdraw at any time. We do not send any responses to any third party. Your email address is only disclosed if you wish to participate in contests. We keep opinion poll responses in a completely separate place from your private email.

We may send information about us, our site or other sites, our products, sales, offers, newsletters, and anything related to our group companies or partners. If you do not wish to receive this additional information (or any part of it), please click on the “unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven business days (excluding Saturdays, Sundays, and national and religious holidays) from receiving your notification. We will contact you to inquire about the information if it is unclear.

We may use some data, while maintaining complete privacy and confidentiality on the website, for other purposes, including verifying user locations and tracking their visits to the website or links contained in the email when subscribing to receive it, and to provide such anonymous data, which does not allow your actual personal identity to be determined, to a third party such as publishers, for example. However, this data will not lead to identifying your identity (as it is not identity-specific).

**Competitions**

Regarding any competition, we use the data to notify the winners and announce our offers. You can find more details about the terms of participation in each competition.

**Third Parties and Website Links**

We may transfer your information to other companies in our group or our agents and contractors to help us with transactions according to the terms of this Privacy Policy. We may, for example, rely on a third party to assist us in delivering products to you, receiving payments from you, using it for statistics and marketing research, or helping our customer service team. We may need to exchange information with a third party to protect against fraud and reduce credit risks. In the event that our company is sold or part of it, we may need to transfer our databases that include your personal information. Other than what is stated in this Privacy Policy, we will not sell your personal data or disclose it to a third party without your prior consent unless it is necessary for the purposes stated in this Privacy Policy, or if we are required to do so by law. The site may contain advertisements from third parties or links to other sites or frames of other sites. Please note that we are not responsible for the privacy policy of any third party or the content of those policies applied on other sites, and we are not responsible for any third party to whom we transfer your data in accordance with this Privacy Policy.

**2. Cookies**

Accepting cookies is not a prerequisite for visiting the site. However, we note that it is not possible to use the “cart” functions on the site and request any item without activating cookies. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer's hard drive. Cookies can be used to detect an IP address, saving you time when you are on the site or want to visit it. We use cookies to ensure your comfort when browsing this website (for example, to remember your identity when you want to modify your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g., for targeted marketing purposes). You can set your browser not to accept cookies, but this would limit your use of the site. Please ensure that the cookies we use contain no personal or private information and are virus-free. This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics relies on cookies, which are text files placed on your computer. Google will transfer the information generated by cookies about your use of this site (including your IP address) to servers in the United States, where it will be stored. Google will use this information to evaluate your use of the site, prepare reports for site operators on its activity, and provide other services related to website activity and internet usage. Google may also transfer this information to a third party if required by law or if a third party processes the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse the use of cookies by selecting the appropriate settings on your browser, but please be aware that you may not be able to use the full functionality of the site. By using this site, you agree that Google will use your data as outlined above and for the purposes detailed above.

**3. Security**

We use appropriate security technologies and procedures to prevent unauthorized or illegal access to your information or its loss or destruction. When we collect data through the site, we store your personal information in a secure server database. We use firewalls on our servers. When we collect payment card details electronically, we protect them using encryption, such as Secure Socket Layer (SSL). It is difficult for any hacker to decrypt your information since we cannot guarantee 100% security. We strongly advise against sending all credit card or debit card details when communicating with us electronically and without encryption. We maintain physical, electronic, and procedural safeguards regarding the collection, storage, and disclosure of your information. Our security procedures require that we sometimes request proof of identity before we disclose your personal information. You are responsible for protecting your password and computer from unauthorized use.

**4. Customer Rights**

If you are concerned about your data, you have the right to request access to the personal data we hold about you or previously transferred to us. You have the right to ask us to correct any errors in your personal data, which is free of charge. You also have the right to ask us, at any time, to stop using your personal data for direct marketing purposes.